We currently don’t ship to destinations outside India.
All orders will be processed within 24 hours on weekdays and within 2 days on weekends. Once the orders are processed it will take 2-5 business days to arrive. Delivery details will be provided via confirmation emails.
We use all major carriers like Fedex, Delhivery, Bluedart, EKart & Ecom express.
There could be slight delays in shipping on festive holidays.
We apologize for any inconvenience.
All deliveries come with free shipping.
Orders & Payments
All products purchased from Douxskin.in are 100% legitimate, come directly from the relevant brand, and sourced from reliable channels.
We take pride in providing only the highest quality of Korean beauty. Douxskin.in researches much before making the product available to you and the products are first put through rigorous tests to guarantee their safety & efficacy.
Please check the characters in front of the dates to be sure:
제조 means "manufactured on"
까지 means "good until"
Korean products are traditionally labeled with a manufacturing date instead of an expiry date and have a shelf-life of two to three years from this date, depending on each individual product and brand. So don't be alarmed if you receive a product stamped with a date prior to your actual purchase date -- we value our customers and will never sell expired products.
Unfulfilled means your order is yet to ship out. If you want more details about your order, drop us a line at Customerservice@douxskin.in
We do not offer direct exchanges on any of our products.
You can place a pre-order for out of stock products, and they should arrive within 3-4 weeks. Drop us an email if you need further assistance!
We offer Credit card, Debit card, Net banking and Payment wallets and Cash on delivery options.
For cash on delivery, a small cod charge is applicable.
You can cancel your order if it is not shipped yet. Orders once shipped cannot be cancelled but can be returned. We request you to contact us to know the return process.
Sorry to hear this! Please send us an email at Customerservice@douxskin.inwith your order number, full name and an image of the damaged item and we’ll be happy to help you!
If by some unfortunate means an item is missing in the order, Please send us an email to Customerservice@douxskin.inwith your order number, full name and an image of your order and we’ll be happy to help you!
Everyone’s skin is different, and an effective skin care routine can take some trial and error.
Try introducing new products into your routine one or two at a time, so that your skin can adjust to these products, and you can gauge your skin’s response.
In the unlikely event that your new products irritate your skin persistently, you may be allergic to one or more ingredients, in which case you should stop using the product.
Your orders can be returned if it not opened and returned within 2 days from the time you received.
Unfortunately, we do not accept refunds and exchanges on any products. In the unlikely event that your new products irritate your skin persistently, you may be allergic to one or more ingredients, in which case you should stop using the product.