Shipping
Orders & Payments
Cancellations, Missing Items, Returns & Damages

Shipping

Orders & Payments

All products purchased from Douxskin.in are 100% legitimate, come directly from the relevant brand, and sourced from reliable channels.

We take pride in providing only the highest quality of Korean beauty. Douxskin.in researches much before making the product available to you and the products are first put through rigorous tests to guarantee their safety & efficacy.

Please check the characters in front of the dates to be sure:

제조 means "manufactured on"

까지 means "good until"

Korean products are traditionally labeled with a manufacturing date instead of an expiry date and have a shelf-life of two to three years from this date, depending on each individual product and brand. So don't be alarmed if you receive a product stamped with a date prior to your actual purchase date -- we value our customers and will never sell expired products.

Cancellations, Missing Items, Returns & Damages

Everyone’s skin is different, and an effective skin care routine can take some trial and error.

Try introducing new products into your routine one or two at a time, so that your skin can adjust to these products, and you can gauge your skin’s response.

In the unlikely event that your new products irritate your skin persistently, you may be allergic to one or more ingredients, in which case you should stop using the product.

Your orders can be returned if it not opened and returned within 2 days from the time you received.

Reach out to us at Customerservice@douxskin.in to know about the return process.

Unfortunately, we do not accept refunds and exchanges on any products.
In the unlikely event that your new products irritate your skin persistently, you may be allergic to one or more ingredients, in which case you should stop using the product.